Programmes > Employee & Industrial Relations

CPD Diploma in Industrial Relations

Accredited by Technological University Dublin

€3560 per person Booking

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CPD Diploma in Industrial Relations


Duration: 12 days


Level: CPD Level 6 NFQ (20 ECTS)


Accredited by: Technological University Dublin


  • 12 days
  • Fri 4 Oct 2024 | 09:30 - 17:00
  • Fri 18 Oct 2024 | 09:30 - 17:00
  • Fri 1 Nov 2024 | 09:30 - 17:00
  • Fri 15 Nov 2024 | 09:30 - 17:00
  • Fri 29 Nov 2024 | 09:30 - 17:00
  • Fri 17 Jan 2025 | 09:30 - 17:00
  • Fri 31 Jan 2025 | 09:30 - 17:00
  • Fri 14 Feb 2025 | 09:30 - 17:00
  • Fri 28 Feb 2025 | 09:30 - 17:00
  • Fri 14 Mar 2025 | 09:30 - 17:00
  • Fri 28 Mar 2025 | 09:30 - 17:00
  • Fri 11 Apr 2025 | 09:30 - 17:00

Delivery Style

  • Programme Starting 14 May 2024- Blended [3 days classroom (14 May 2024, 22 October 2024, 15 November 2024) / 9 days online]. Venue for classroom days: Ibec, 84-86 Lower Baggot Street, Dublin 2
  • Programme Starting 4 October 2024- Blended [3 days classroom (4 October 2024, 14 March 2025, 11 April 2025) / 9 days online]. Venue for classroom days: Ibec, 84-86 Lower Baggot Street, Dublin 2

Summary

Advance your career path in Industrial Relations with this applied learning Diploma in Industrial Relations. Acquire the theory, law and the practical skills required for those who work in industrial relations, human resource management and related areas. 

Ibec’s industrial relations programme is widely acknowledged as Ireland’s number one learning experience of its kind. Our trainers share Ibec’s insights from our daily support, representation and advisory capacity across multiple industries, to inform our training programmes so they are updated on a continuous basis.

At the end of the programme participants will have:

  • An understanding of the legal framework surrounding industrial relations in Ireland, so that participants can demonstrate this in third party negotiations

  • A range of effective negotiation and conflict management skills which can be demonstrated in practise

  • Understanding of what constitutes industrial action, whether it is lawful, what liabilities may arise for the employee/trade union and what, if any, remedies are open to the employer

  • Understanding of express and implied terms which bind the employer/employee relationship

  • Skills in the areas of communications and conflict management

  • The opportunity to prepare a case including a written submission to a third-party hearing

 

This programme is for:

Managers and executives who want to develop their knowledge of industrial relations.

Those attending are therefore required to be working in or moving to the area of HR, IR, ER or management.

Those who have undertaken Certificate in Managing Employee Relations, Mediation skills or other relevant courses. This programme is focused on dealing with trade unions and using the services of the WRC and the Labour Court.

 

Approach

This programme is delivered over a series of 12 full day sessions spread over 7 months to fit in with a fulltime work schedule. There are a number of activities and case studies used throughout the programme which ensures that all of the learning is applied in a real way. The programme leader encourages group discussion and involvement throughout each session, ensuring opportunities for questions and real issues are discussed at all times. Best practice examples in all areas of Industrial Relations will be highlighted and discussed throughout the programme. 

Assessment & Accreditation

This programme is delivered over a series of 12 full day sessions spread over 7 months to fit in with a fulltime work schedule. There are a number of activities and case studies used throughout the programme which ensures that all of the learning is applied in a real way. The programme leader encourages group discussion and involvement throughout each session, ensuring opportunities for questions and real issues are discussed at all times. Best practice examples in all areas of Industrial Relations will be highlighted and discussed throughout the programme.

To achieve cpd Level 6 NFQ accreditation by TU Dublin, this course is assessed by exam and assignment submissions. Assessments are an integral part of the programme and count towards end of year results as follows:

  • Closed book exam 50% Project (3,500 - 4,500 words) 20%
  • Group assignment 20%
  • Learning journal and class participation 10%

70% attendance is required

Programme Schedule

Introduction to Industrial Relations

  • What is Industrial Relations?

  • Factors that have shaped IR in Ireland

  • The emergence of Trade Unions

  • Role of Theory in IR

  • State approaches to TU’s

  • Trade Union Movement & Employer Associations

  • The IR Institutions

  • Industrial Relations Acts, 1990

Introduction to Employment Law

  • Contracts of employment

  • Fixed Term Workers Act

  • Agency Workers

  • Protective Leaves

  • Redundancy

  • Employment Equality Legislation

  • Bullying & Harassment

  • Discipline & Dismissals

  • Dealing with Absenteeism, Incompetence & Misconduct

Effective Negotiation Skills

  • Definition and objective of negotiations
  • Strategic choices
  • The stages/phases/types of negotiations
  • Role play – local level negotiations
  • Referral of dispute to the WRC – Conciliation Conference
  • Referral of disputes to the Labour Court
  • Drafting a written submission
  • Role play – Mock Labour Court Hearing

Resolving Conflict Effectively

  • Understanding your style
  • Assertive and communications skills
  • Reducing conflict
  • Handling difficult people
  • Practice and feedback

Collective Bargaining Practice & Dispute Resolutions

  • What is collective bargaining?
  • Trade Union Recognition
  • Obligation on employers to negotiate?
  • Disputes in relation to recognition
  • IR Acts 1946-1990 / 2001-2015
  • Recent Case Law
  • Registered Employment Agreements [REAs] and Sectoral Employment Orders [SEOs]

Managing Change

  • Defining change management
  • The people part of change
  • Common change pitfalls
  • Types of organisational change
  • Effective teamwork to deliver change
  • Change models
  • Implementing change
  • Strategy and change

Accredited Partner

Collaborating since 2008 to deliver pragmatic education to support careers and organisational development

Read more about our partnership

Programme Facilitator

Patricia Sugrue

Patricia joined Ibec in 1990. She has been actively involved in training managers in managing people skills throughout her career. She currently runs a number of specialised Ibec public programmes including Diploma & Certificate courses in Industrial Relations, Discipline and Dismissals and negotiations workshops. She is also actively involved in in-company training programmes.

Her areas of expertise are industrial relations, employment law, discipline and dismissals, managing absenteeism, poor performance and bullying & harassment, dispute and conflict resolution, preparation and presentation of cases to the Labour Court, the Conciliation and Adjudication Officers’ Services of the WRC.

I found the Diploma in Industrial Relations gave practical learning and support for third party preparation and involvement. The collation of a submission and participation in a labour court hearing was extremely useful.

Evelyn Ryan
HR Manager
Avista

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