This programme focuses on theory, law and the practical application required for those who work in industrial relations, human resource management and related areas.
At the end of the programme participants will have:
An understanding of the legal framework surrounding industrial relations in Ireland, so that participants can demonstrate this in third party negotiations
A range of effective negotiation and conflict management skills which can be demonstrated in practise
Understanding of what constitutes industrial action, whether it is lawful, what liabilities may arise for the employee/trade union and what, if any, remedies are open to the employer
Understanding of express and implied terms which bind the employer/employee relationship
Skills in the areas of communications and conflict management
The opportunity to prepare a case including a written submission to a third-party hearing
This programme is for:
The diploma is designed to meet the needs of managers / executives and is aimed at developing their knowledge of industrial relations. Those attending are therefore required to be working in or moving to the area of HR or management.
There are a number of activities and case studies used throughout the programme which ensures that all of the learning is applied in a real way. The programme leader encourages group discussion and involvement throughout each session, ensuring opportunities for questions and real issues are discussed at all times. Best practice examples in all areas of Industrial Relations will be highlighted and discussed throughout the programme. To achieve accreditation this course is assessed by exam and assignment submissions.
Introduction to Industrial Relations
What is Industrial Relations?
Factors that have shaped IR in Ireland
The emergence of Trade Unions
Role of Theory in IR
State approaches to TU’s
Trade Union Movement & Employer Associations
The IR Institutions
Industrial Relations Acts, 1990
Introduction to Employment Law
Contracts of employment
Fixed Term Workers Act
Employment Equality Legislation
Bullying & Harassment
Discipline & Dismissals
Dealing with Absenteeism, Incompetence & Misconduct
Effective Negotiation Skills
- Definition and objective of negotiations
- Strategic choices
- The stages/phases/types of negotiations
- Role play – local level negotiations
- Referral of dispute to the WRC – Conciliation Conference
- Referral of disputes to the Labour Court
- Drafting a written submission
- Role play – Mock Labour Court Hearing
Resolving Conflict Effectively
- Understanding your style
- Assertive and communications skills
- Reducing conflict
- Handling difficult people
- Practice and feedback
Collective Bargaining Practice & Dispute Resolutions
- What is collective bargaining?
- Trade Union Recognition
- Obligation on employers to negotiate?
- Disputes in relation to recognition
- IR Acts 1946-1990 / 2001-2015
- Recent Case Law
- Registered Employment Agreements [REAs] and Sectoral Employment Orders [SEOs]
- Defining change management
- The people part of change
- Common change pitfalls
- Types of organisational change
- Effective teamwork to deliver change
- Change models
- Implementing change
- Strategy and change
Collaborating since 2008 to deliver pragmatic education to support careers and organisational development
Patricia joined Ibec in 1990. She has been actively involved in training managers in managing people skills throughout her career. She currently runs a number of specialised Ibec public programmes including Diploma & Certificate courses in Industrial Relations, Discipline and Dismissals and negotiations workshops. She is also actively involved in in-company training programmes.
Her areas of expertise are industrial relations, employment law, discipline and dismissals, managing absenteeism, poor performance and bullying & harassment, dispute and conflict resolution, preparation and presentation of cases to the Labour Court, the Conciliation and Adjudication Officers’ Services of the WRC.