Claire Jones is a Senior Executive with Ibec Academy, bringing over 25 years of experience to her role. She began her career in Ibec’s Legal Services department, where she spent 12 years specialising in employment law.
During this time, Claire provided expert advice and support to member organisations, developed employer guidelines on information and training, and represented members before employment rights bodies.
Claire has also represented Ibec on a range of national and international committees—including at the UN, EU level, and across Government and State Agencies—focused on employment law and human resources.
In her current role with Ibec Academy, Claire serves as Programme Director for several of Ibec’s accredited programmes, with a particular focus on employment law and human resource management. She also designs and delivers training for member organisations in areas such as employment law, industrial relations, HR, and management development.
Claire’s career spans both public and private sectors. She holds qualifications in law, business, employment law, adult education, and mediation, and has earned a Master’s degree (MSc) in Human Resource Management.
Summary
The purpose of this programme is to provide participants with a detailed knowledge and practical experience in Human Resource Management. This programme is based on best practice and current knowledge in the area.
At the end of the programme participants will:
- Develop new practices and procedures for dealing with strategic human resource management
- Gain a range of practical tools and techniques to design best HR practices within their organisation
- Understand industrial relations and its importance in the workplace
- Understand the critical areas of employment legislation
- Recognise, acquire and retain the best staff through effective recruitment and selection practices and procedures
- Know how to develop and maintain excellent employee relations
- Manage change within the organisation
- Deal with queries and questions within their organisation on the area of HRM
This programme is for:
Managers and those who are new to the role of HRM and who want to develop their skills and knowledge in this area.
Approach
There are a number of activities and case studies used throughout the programme which ensures that all of the learning is applied in a real way. Best practice examples in all areas will be highlighted and discussed throughout the programme, giving participants plenty of opportunities to build on the elements of these that could be applied in their own organisations. To achieve accreditation this course is assessed by exam and assignment submissions.
Programme Schedule
Strategic Human Resource Management
- The history of HRM
- Current thinking in HRM
- Definitions of HRM
Employee Relations & Employment Law
- Industrial relations
- Collective bargaining
- Contracts of employment
- Discipline & Dismissal
Selection and Staffing
- Recruitment as a continuous process
- Employee planning
- Competency based interviewing
- Succession planning
Performance Management
- The processes involved
- The benefits / challenges
- Performance reviews
Managing Organisational Change
- Understanding change
- Align HR processes to change culture
- Planning and implementation
- Project management
Training and Development
- Learning, training and development
- Talent management
- Succession management
- Competency modelling
Accredited Partner
Collaborating since 2008 to deliver pragmatic education to support careers and organisational development
Programme Facilitator
Claire Jones
Claire is a Senior Executive working in Ibec Management Training. Claire has worked in Ibec for more than 20 years and worked in the legal department within Ibec prior to moving into Ibec Management Training. Claire is currently lead trainer and course Director on a number of diploma, certificate and short programmes for Ibec. She specialises in the areas of employment law, human resource management and industrial relations.
